Crowne Plaza Antwerp Delivers Memorable Guest Experience

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The Crowne Plaza Antwerp is a four-star deluxe hotel located in Antwerp, Belgium. Boasting 262 guest rooms and 14 conference rooms, the Crowne Plaza stands as one of the largest hotels in the most populated area in Belgium. With millions of travelers exploring its vibrant culture and history each year, Belgium maintains a thriving hospitality industry while the Crown Plaza has become a top choice hotel for hosting tourists and conferences.

 

Challenges

  • Simplified network management to gain visibility on guest expectations and needs
  • Seamless Wi-Fi connectivity with increased bandwidth for growing number of users
  • Improve guest experiences
“Extreme gives us a significant competitive advantage when it comes to offering differentiated services to our guests. Our digital amenities and the reliability and speed of our network is advantageous to both business travelers and tourists. Wi-Fi 6E has provided us with secure, high-performing connectivity to drive efficient hotel operations and memorable guest experiences.”
Luc Westerlinck
Chief Engineer and Safety Advisor, Crowne Plaza Antwerp

Extreme Solutions

  • ExtremeCloud™ IQ
  • Extreme Wireless™

 

Results

Simplified Network Management

  • Cloud network management through ExtremeCloud IQ quickly pinpoints network problems
  • Complete visibility and insight into guest preferences and network performance
  • Improved control over health and status of the network

Reliable Connectivity

  • Reduce network congestion and downtime
  • Superior wireless network delivers faster speeds and eliminates latency for end users

Enhanced Customer Experience

  • Network supports new services to create a better guest experience, including touchless check in/out, hotspots for guest connectivity and voice-activated technology services
  • Wi-Fi 6E-enabled network lays the foundation for next-generation experiences