Network Services At-a-Glance

Download PDF

 

Augment IT resources with 100% in-sourced, globally available technology experts

One of the top challenges organizations still face today is hiring and retaining top IT talent. It’s estimated that by 2030, there will be a global tech talent shortage of more 85 million people that could cost organizations approximately $8.5 trillion in unrealized annual revenue1 . Additionally, what is being taught in engineering schools is often 10+ years behind current technology needs2! With staffing shortages and skills gaps, organizations find it very difficult meeting critical business outcomes.

Extreme Networks’ industry leading support and delivery experts provide top-notch services to complement IT teams. We offer a comprehensive portfolio of service options to enable one network, one cloud agility and security.

Extreme IT professionals provide the technical aptitude to facilitate the convergence of AI, security, and cloud networking. We help bridge legacy environments with new technologies. Easily plan, deploy, maintain and support your IT environment within minimal network disruption.

Why Choose Extreme Networks’ Services & Support

Extreme Networks is a trusted provider to over 50,000 leading organizations worldwide who consistently rank Extreme’s Services & Support among the best in the industry.

  • Gartner Peer Insights Customers’ Choice vendor for six consecutive years
  • 100% in-house, 7x24x365 Global Technical Support
  • ~99% RMA On-time Delivery Performance
  • 10+ Years Average Tenure of Professional Service Engineers
  • 9.5/10 Average Case CSAT Score Across All Regions
  • 200+ Global Logistics Depots
  • Four-hour and Onsite Response Service Availability