Today’s travelers expect seamless connectivity on their journey so that they can get work done, check their emails, or access streaming and social media applications. For many trains that is easier said than done as train operators have long struggled with providing reliable onboard Wi-Fi due to issues with current telecommunications infrastructure, such as limited cellular tower coverage along train routes and slow connections.
Many train operators are starting to see hope in the expansion of cellular coverage and 5G networks and the use of low-earth satellite providers, which could help improve Wi-Fi speed and reliability. However, cellular towers can be few and far between on train routes, and satellite connections can be limited as buildings and trees can obstruct the signal.
What trains need is a stronger, more reliable network that can meet the unique demands of their passengers. Connectivity transforms the travel experience for passengers. From access to real-time train schedules and internet connectivity to enable them to access work and entertainment through the train ride or time in the station, a robust network is a must.
NJ Transit is the third-largest public transportation system in the United States, serving New Jersey and connecting to New York and Philadelphia. It had been facing challenges of continuous operation and needed a network that could cover its vast service area, diverse users and devices, and support its security needs.
NJ Transit ultimately partnered with Extreme Networks to deploy a robust network solution. This network solution not only supported critical business functions and digital transformation but also facilitated IP-based cameras for enhanced physical security. With Extreme technology, NJ Transit achieved greater uptime, simplified network management, and laid the foundation for future technology initiatives. This partnership ensures a brighter future for transit across the state, with a focus on customer-centric solutions and improved services.
The Brussels Intercommunal Transport Company's (STIB) metro system is a vital transit organization serving Brussels, Belgium. It was facing challenges due to continuous operation and increasing passenger numbers, so the STIB sought a solution to maximize efficiency and increase connectivity.
The organization partnered with Extreme to build a mission-critical network that enables better outcomes. From real-time automated control of metro traffic to enhancing safety with extensive video surveillance and integrating manual and automated management for improved efficiency, STIB has improved the traveler’s journey throughout the station and onto the trains. The ability to automate network management has not only improved system uptime but also allowed IT resources to focus on innovation.
The future of train travel and stations hinges on the evolution of network technology. Modern networks are pivotal in revolutionizing the travel experience. As train stations evolve to embrace these advancements, travelers can expect a more efficient, connected, and customer-centric journey.